September 12, 2019 - by
With 2.41 billion monthly active users, Facebook is definitely a front-runner platform that every print-on-demand (POD) and drop-shipping entrepreneurs should take advantage of to promote their businesses. However, as being named for the world’s largest social media network, tough competition awaits sellers in this marketplace. Big deal but you could actually win the race if you know how to apply proper advertising on Facebook for your promoting campaign.
This article will show you benefits of using Facebook advertising and break down the most effective Facebook ads tactics to help your POD and drop-shipping business get faster success.
Facebook Advertising Guide for e-commerce consists of 2 chapters:
Chapter 1: An Introduction to Facebook Ads: Why Advertising on Facebook works and 4 prerequisite steps to get started with ads.
Chapter 2: How to Run Facebook Ads that actually convert: A step-by-step guide on how to get set up with different types of Facebook ads.
Facebook’s staggering 1.32 billion average daily active users makes it the unprecedented most popular social media. Its enormous popularity is a hub of rich audience activities which makes it the top-most social media platform with best ROI according to seasoned and successful social media advertisers.
Advertising on Facebook also offers eCommerce businesses with many opportunities for traffic and sales. In a study exploring the effectiveness of social media for Shopify stores, Facebook dominated as a source of social traffic (63%) and with the highest conversion rate (1.85%).
Now that you are aware of Facebook Advertising’s unrivaled potential for online stores to get closer to your audience and increase new potential customers reach and referral traffic, you are ready to start now. Let’s jump to these prerequisite steps:
Originally, there are two platforms to run advertising on Facebook: the Ads Manager (Basic) and the Power Editor (Advanced). Several guides and even Facebook still mention both tools and this is a good time to orient you about the recent change.
This September 2017, Facebook announced that Ads Manager and Power Editor have been combined into a single platform called as “Ads Manager.” This makes Facebook ads creation and management a lot easier for businesses.
For those who are currently using Power Editor, there won’t be any changes on the functionalities except for the new name. For those who are using Ads Manager, you will see that some new features have been added.
Before you can even start setting up your Facebook ad, understanding and familiarizing how ad campaigns are structured will ease you all throughout the process. The campaign structure helps you gain insights as to how your ads will actually run on Facebook.
Here’s how Facebook advertising is structured:
To visually orient you, here’s how the Ads Manager interface looks like with the campaign structure we’ve talked about above.
We assume you already setup your Facebook business page, else you can not proceed with the rest of the steps. If yes, you can head straight to Facebook Ads Manager and create your Facebook ad.
This step is very fundamental for your campaign. This is defining what you want to achieve and creating your account that will manage all your ads. Basically, in the campaign structure, you will be dealing with Campaign and Account.
Any marketing campaign starts with an objective. The campaign objective basically answers why you want to run an advertising on Facebook in the first place. Your objective must be able to tell you the action of people when they see your Facebook ads.
Facebook categorizes a campaign objective into three overall business goals:
Each overall business goal has different objectives:
Let’s discuss each of the objectives:
After choosing your campaign objective, you will need to set up your advertising account. Setting up your account allows you to set permission to other people before you can proceed with your ad sets and ads.
Make sure to select the correct currency and time zone as they will also be used in your future billing and reporting. Learn more about Ad Accounts and Permissions.
The first requirement of the Ad Set is for you to identify the type of people whom you want to serve your ads to. Again, even though Facebook has a massive audience, you cannot just show your ads to everybody.
Each campaign objective has a very specific target audience. This means that your target audience will depend heavily on what your advertising goal is. The more specific your target audience is, the more effective your campaign will be.
Location, age, and gender are essential targeting criteria which are fundamentals in the ‘Audience’ form. However, the versatility of Ads Manager allows you to craft who you want to serve your ads to based on the following:
You can create a Custom Audience based on the people who already have interactions with your online store, whether it’s inside or outside of Facebook.
Here are four ways to create a Custom Audience:
If you want to build your Custom Audience, here are helpful links based on:
a. Customer File – If you have a list of your customer’s email addresses, phone numbers, or newsletter subscribers, you can import the hashed customer list to Facebook. Then, the hashed data will be matched to the people on Facebook.
b. Website Traffic – You can remarket to your website visitors using Facebook Pixel. It helps you create a Custom Audience based on the people who visited your website.
c. App Activity – If you have a mobile app, you can use your app users as your Custom Audience.
d. Engagement – You can create a Custom Audience based on the people who have previously interacted with your content on Facebook or Instagram.
Detailed targeting enables flexibility in your targeting by further refining your audience based on the following:
Detailed targeting is very flexible to use. You just need to fill out two general actions: Include or Exclude people.
Your audience will include or exclude people who will meet at least one of your criteria but not all of them. For example, you include people who:
A millennial who is not a photographer and doesn’t have an interest in shopping and fashion would be in your audience. Otherwise, if you want your audience to fall under all your criteria, you need to use the ‘Narrow Down’ feature.
Again, it will only match at least one of your criteria. You need to use the ‘Narrow Further’ to filter your audience more.
Here’s how your form should look like if you want all of your audience to be millennials, photographers, and interested in shopping and fashion:
You can target people who have a specific kind of connection to your online business. This will help you narrow the people who will see your ad. You can exclude or include people based on the following connections:
a. Facebook Page
d. Advanced Combinations
Lookalike Audience is a way to target new people who can be potentially interested with your online store based on their similarity to your current customers. Your new lookalike audiences will be based on the traits from one of the following sources:
You can click here to follow the step-by-step guide to create a lookalike audience.
“One of the main ingredients to a successful Facebook advertising is better targeting techniques and you can optimize your ad targeting by understanding the profile of your target audience, especially how they think and behave. The more customer insights you uncover, the better equipped you are to convey meaningful messages to your audience.” – said Souvik Banerjee, the Project & Business Development Manager at RS Web Solutions.
Facebook’s Audience Insights tool provides an easy access to analyze your customer data in an aggregated view of their geography, demographics, purchase behavior, and more. Basically, you can analyze data from the following sources:
For better analysis, we recommend that you start with your existing customers. If you have a list of newsletter subscribers or all of your customers who’ve purchased from your store, upload them using the Custom Audience feature of the Ads Manager (steps can be found in the Custom Audience Targeting). Once completed, you are ready to use Audience Insights.
When you first open Audience Insights, you will be prompted to select your audience source. For this case, select ‘A Custom Audience’.
The good thing about the tool is it allows you to deep-dive your audience data to tell you exactly who they are, what they have been doing, and what degree of relationship you have with them on Facebook. Here are the things you can see:
a. Demographics: Age and gender, lifestyle, relationship status, education level, and job title.
b. Page Likes: Top page categories they like, and the Facebook pages they like.
c. Location: What cities and countries your audience lives, and the languages they speak
d. Activity: The frequency of your audience actions such as pages liked, comments, posts liked, promotions redeemed, and ads clicked. The devices they are using to log on.
e. Household: Household income, home ownership, household size, home market value, and spending methods.
f. Purchase: Retail spending, online purchases, purchase behavior, and automotive purchases.
The Audience Insights tool is so powerful that it directs you to the types of audience you need to start targeting. It will help you identify your buyer persona which is a representation of your ideal customer based on the analysis of your existing customers.
You can also craft better content marketing ideas based on their behavior and profile. Say, for example, all of my existing customers are women between the ages of 18-24 and have been liking Office Supplies and Health/Beauty pages.
Based on these audience insights, I can tweak my ad design to a more feminine tone. If I am a multi-product category online store, I can display ads of my office supplies and health/beauty products. The insights will be your tool to open endless possibilities to craft a better targeted Facebook ads.
Generally speaking, there’s no recommended number of people per ad. The quality of your audience is more significant compared to your audience size. You should consider your campaign objective to determine if you have enough audience as your audience size will follow your overall goal.
But, you can check the ‘Audience Size’ on the right-hand corner of your Ads Manager to check if you have a broad or specific audience. As much as possible, you want to be highly targeted.
After dealing with the right audience to target, Chapter 2 will help you define your placements, budget, and schedule.
Your ad placements are the different places where your ads will be displayed. In most cases, advertising on Facebook is recommended to run across Facebook’s family of apps and services. Here are the currently available Facebook Ad family placements:
To support your marketing objective, here’s a chart that identifies the right ad placement for your advertising objective:
Placements automatically created by Facebook have been calculated to find the most relevant audience and less expensive results available across all other placements. We recommend this if you want to make the most of your budget.
Automatic placements have optimized the delivery of Facebook ads to get the most cost efficient result. Learn more about how Facebook calculates Automatic Placements.
For more savvy advertisers, you can manually edit your placements with the ‘Edit Placements’ option. This will allow you to control which device type (Mobile Only, Desktop Only, All Devices) your ads will be shown.
You can also remove a specific platform of your choosing. Take note, however, that there are automatically ineligible platforms depending on your campaign objective. For example, brand awareness can not be run on Messenger.
The ‘Advanced Options’ will also allow you to be more flexible and specific on your ad placements based on the following:
3. Block Lists: Through Business Manager you can block your ads from running on the below categories. Learn How to Create Block Lists.
a. Specific websites or apps within the Audience Network
b. The Instant Articles of specific publishers
c. Eligible videos of Pages included in the Facebook in-stream placement
Budget & Schedule: Determining how much you’d like to pay, and when you’d like your ads to become visible
In this part, you will be prompted to set your budget, either daily or lifetime, and whether you will run your ad as early as today continuously or set a specific start and end date.
We recommend that you start with the lowest amount possible. This will allow you to have more time to analyze and test your Facebook ad.
The Ads Manager will automatically show how much money you will need to spend for the duration of your ads.
An advanced option of the Ad Set is the bidding process which allows you to optimize the delivery of your Facebook Ads.
Now that you’ve done with setting up your Account, Campaign, and Ad Set, it’s time to design your ads. But before that, you will begin with the following things:
This section helps you on how you want to visually tell your ad. You can use video, photo, text or a mix of those elements by determining the ad format. Of course, the ad format will be aligned to your marketing objective.
Below are the ad formats that are available on advertising on Facebook:
Learn more: Photo Adverts
2. Video: Use sight, sound, and motion to convey your message.
Learn more: Video Adverts
3. Slideshow: A faster alternative to video advert, build a lightweight video ad.
Learn more: Slideshow Adverts
4. Carousel: In a single ad, show multiple images or videos.
Learn more: Carousel Adverts
5. Collection: Showcase a collection of your products in a single ad. Learn more about collection adverts.
6. Canvas: Optionally, you can choose Canvas for a full screen and fast-loading experience designed for mobile, and add them to any of the advert formats above.
Learn more: Canvas Adverts
Below is how you’ll choose the format in the Ads Manager. Again, some ad format will only be available depending on your chosen objective. Since we chose ‘Brand Awareness’ earlier, only four formats are available.
Text: Entering the right copy for your ad
Your ad’s text is a very crucial part to launch a successful advertising on Facebook. Your images must be coupled with the right copy in order to motivate your audience to take an action. Below are critical points in a brand awareness campaign using a carousel ad.
The ad preview on the right side of the Ads Manager interface allows you to check how your ad will look like on different feeds and devices.
Before hitting the ‘Confirm’ button, we always suggest clicking on the ‘Review’ button to track any changes you’ve made and foolproof your campaign.
This will prompt you to review the vital aspects of the campaign structure: Campaign, Ad Set, and Ad.
If it’s your first time to run a Facebook advertising, you will be asked to add a new payment method attached to your Facebook Ads account. Choose between Credit/Debit Card or Paypal account.
Once completed, your first advertising on Facebook is up and running! In some instances, you may need to wait for sometime before your ad is approved. Once your ad is approved, it will display as “Active”.
A/B testing, a.k.a. split testing, helps eCommerce owners to understand how different advertising aspects impact the overall campaign result and performance. By setting up an A/B test, you can evaluate different versions of a campaign ad and see what aspects work best and improve your future campaigns.
For example, you can perform an A/B test for the same ad on two different audiences to see which audience performed better. You can also use the same audience and have different versions of an ad with same marketing objective. You can, then, have insights as to how different variables impact an ad’s success. However, take note that Facebook’s A/B testing only supports the following business objectives:
You can create a split test using Ads Manager by following this step-by-step instruction.
To show the campaign metrics that matter most to you, you can easily build a customized report using Ads Manager. To begin, you have to consider the following areas:
Changing your columns will help you see the metrics that are important to your campaign objective and overall advertising goals. Below are the categories of metrics in Ads Manager:
Once you have customized your data, you can follow these reporting instructions.
Depending on the result of your A/B test, you may want to make modifications to your ad campaigns. There are two options for the least performing campaign:
Advertising on Facebook allows you to display separate ad sets for specific audiences. This means that if you have two heterogeneous audiences, you can create a distinct ad catered to their profile. By doing so, your targeting is better and smarter.
The above example illustrates how two unique audiences received different Facebook ads. The ad copy and the photo are both modified to set the unique traits of the two audiences.
Facebook helps eCommerce stores to reach a large audience. To make the most of the richness of Facebook audience, you need to make sure that you are driving your audience toward an action. Your Facebook ads must include a landing page for your products or a direct link to your website.
A bid represents what you’d be willing to spend in order to optimize your ad delivery. A bidding strategy helps you control the cost per result the same way budgets caps your spending on an ad set.
You can automatically or manually bid for your ad sets. If decided to bid manually, it’s a best practice to set your bid at the maximum amount that you’d be willing to pay for the result your advert set is optimised for. For example, if your goal is increasing website clicks and you have a budget of $2 for one, then bid $2. Lower bids may lessen the number of people who see your ads in your target audience. Increase your bid amount if you’re not getting a significant result.
Facebook isn’t just a social network for personal use anymore. It is a powerful and versatile marketing platform for online stores to reach new customers and keep existing customers engaged. In fact, Facebook is the leading global social influencer to consumer purchase.
With so much to gain, eCommerce businesses must start advertising on Facebook as soon as possible to stay relevant to their target audience and out-perform competitors. Following our step-by-step guide, you can run your first Facebook ad today, reach your customers, and convert them successfully.